Terms & Conditions

Effective Date: January 1, 2025

Last Updated: January 1, 2025

Welcome to ApeironLoom. These Terms and Conditions ("Terms," "Agreement") govern your use of our website located at https://apeironloom.com and the IT consulting services and professional training courses we provide (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not access or use our Services.

IMPORTANT: Please read these Terms carefully before using our Services. These Terms contain important information about your legal rights, remedies, and obligations, including various limitations and exclusions, and a dispute resolution clause that governs how disputes will be resolved.

1. Definitions

2. Acceptance of Terms

By accessing our website, creating an account, purchasing courses or consulting services, or otherwise using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

You represent that you are at least 18 years of age and have the legal capacity to enter into this binding agreement. If you are accessing our Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

3. Account Registration and Security

3.1 Account Creation

To access certain features of our Services, you must create an account by providing accurate, complete, and current information. You agree to:

3.2 Account Termination

We reserve the right to suspend or terminate your account at any time, with or without notice, if we believe you have violated these Terms or engaged in fraudulent, illegal, or abusive behavior.

4. Courses and Educational Services

4.1 Course Enrollment

When you enroll in a course, you receive a limited, non-exclusive, non-transferable license to access the course materials for personal, non-commercial use. Course enrollment includes:

4.2 Course Content and Updates

We reserve the right to:

4.3 Course Completion and Certificates

Certificates of completion are awarded only after successfully completing all course requirements, including:

Certificates are for personal use and verification of course completion. They do not guarantee employment, certification by third-party organizations, or professional credentials unless explicitly stated.

5. Consulting Services

5.1 Service Scope

Our consulting services are customized based on client needs and are defined in a separate Statement of Work (SOW) or Service Agreement. Consulting services may include:

5.2 Client Responsibilities

Clients engaging our consulting services agree to:

5.3 Deliverables and Acceptance

Deliverables will be provided as specified in the SOW. Client has 14 days to review and provide feedback. Acceptance is deemed upon the earlier of:

6. Pricing and Payment

6.1 Course Pricing

All course prices are listed in U.S. Dollars (USD) and are subject to change without notice. Prices displayed at the time of purchase are the prices you will pay, even if prices subsequently change.

6.2 Consulting Service Pricing

Consulting services are priced based on scope, complexity, and duration as outlined in the SOW. Payment terms typically include:

6.3 Payment Methods

We accept payment via credit card, debit card, and other methods as displayed at checkout. All payments are processed securely through third-party payment processors.

6.4 Taxes

Prices do not include applicable taxes, duties, or fees. You are responsible for all taxes associated with your purchase.

6.5 Late Payments

For consulting services, invoices are due within 30 days unless otherwise specified. Late payments may incur interest charges of 1.5% per month or the maximum rate permitted by law, whichever is less.

7. Refund Policy

Our refund policy is detailed in our separate Refund Policy document. Key points include:

Please refer to our complete Refund Policy for detailed information.

8. Intellectual Property Rights

8.1 Our Content

All Content provided through our Services, including but not limited to text, graphics, logos, images, videos, software, and course materials, is the property of ApeironLoom or our licensors and is protected by copyright, trademark, and other intellectual property laws.

8.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Content solely for your personal, non-commercial use. You may not:

8.3 User-Generated Content

If you submit content to our Services (e.g., forum posts, reviews, project submissions), you grant us a worldwide, non-exclusive, royalty-free, perpetual license to use, reproduce, modify, and display such content in connection with our Services.

8.4 Consulting Work Product

For consulting services, intellectual property ownership is defined in the SOW. Generally:

9. Prohibited Uses

You agree not to use our Services to:

10. Third-Party Links and Services

Our Services may contain links to third-party websites, applications, or services. We do not endorse, control, or assume responsibility for third-party content, products, or services. Your use of third-party services is at your own risk and subject to their terms and privacy policies.

11. Disclaimers and Warranties

11.1 No Warranties

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

11.2 Educational Limitations

We do not guarantee that:

11.3 Consulting Services Limitations

While we strive to provide high-quality consulting services, we do not guarantee specific business results or outcomes. Our recommendations are based on information provided and industry best practices, but implementation success depends on many factors beyond our control.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, APEIRONLOOM AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR:

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM OR RELATED TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM, OR $100 USD, WHICHEVER IS GREATER.

SOME JURISDICTIONS DO NOT ALLOW LIMITATION OF LIABILITY FOR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

13. Indemnification

You agree to indemnify, defend, and hold harmless ApeironLoom and its officers, directors, employees, agents, and affiliates from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorney fees) arising from:

14. Confidentiality

14.1 Definition

Confidential Information includes all non-public information disclosed by one party to the other, including but not limited to business plans, technical data, customer information, and proprietary methodologies.

14.2 Obligations

Both parties agree to:

14.3 Exceptions

Confidentiality obligations do not apply to information that:

15. Dispute Resolution

15.1 Informal Resolution

Before initiating formal proceedings, parties agree to attempt to resolve disputes informally by contacting us at [email protected]. We will work in good faith to resolve the matter within 30 days.

15.2 Governing Law

These Terms are governed by the laws of South Africa, without regard to conflict of law principles.

15.3 Arbitration

Any dispute that cannot be resolved informally shall be resolved through binding arbitration in accordance with the rules of the Arbitration Foundation of South Africa (AFSA), except that:

15.4 Class Action Waiver

You agree that disputes will be resolved on an individual basis only. You waive any right to participate in class actions, class arbitrations, or representative proceedings.

16. Term and Termination

16.1 Term

These Terms remain in effect while you use our Services.

16.2 Termination by You

You may terminate your account at any time by contacting us. Upon termination:

16.3 Termination by Us

We may terminate or suspend your access immediately, without notice, for:

16.4 Effect of Termination

Upon termination:

17. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes become effective upon posting to our website. Material changes will be communicated via:

Your continued use of Services after changes take effect constitutes acceptance of modified Terms. If you do not agree to changes, you must discontinue use of our Services.

18. General Provisions

18.1 Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and ApeironLoom regarding use of our Services.

18.2 Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in full force and effect.

18.3 Waiver

Our failure to enforce any provision does not constitute a waiver of that provision or any other provision.

18.4 Assignment

You may not assign or transfer these Terms without our written consent. We may assign these Terms without restriction.

18.5 Force Majeure

Neither party is liable for delays or failures in performance resulting from causes beyond reasonable control, including natural disasters, wars, terrorism, labor disputes, or government actions.

18.6 Notice

Notices to you may be provided via email, website posting, or postal mail. Notices to us should be sent to the contact information provided below.

19. Contact Information

For questions about these Terms or our Services, please contact us:

ApeironLoom
7425 De Jager Gateway North Sandra
GP 1093, South Africa

Email: [email protected]
Legal Inquiries: [email protected]
Phone: +212666370214

Registration No: 57134280

By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.